The xSIGHT Data Collection Agents are key components of the xSIGHT CEA solution delivering a new mobile assurance paradigm “Customer Experience Assurance”, enabling a real and relevant improvement in customer experience while maximizing CSP productivity and profitability.
Benefits
- Increased visibility across the end to end service delivery path
- Supports assurance OSS rationalization via integration with legacy data sources
Applications
- Real-time monitoring and reporting of mobile or wireline network performance, service performance and customer experience
- Troubleshooting of mobile or wireline network performance, service performance and customer experience problems
Key Features
- Large family of data adapters based on industry standards, including SNMP, CORBA, TL1, SQL, XML and FTP
- Custom adapters can also be developed
- For support of new data sources, existing adapters can be revised in a few days, and new adapters developed in a few weeks
- Portfolio today supports >300 non-JDSU data sources