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- Qualify Voice Services
+ Test the networks ability to transmit distortion free voice in both directions
+ Provides Clarity Merit Score (MOS)
+ Measures audio level
+ Measures background noise
- Bad MOS Scores
+ Detect and measure packet loss
+ Detect and measure voice clips
+ Detect and measure noise hits
- Isolate echo problems
+ Detect and measure echo
+ Verify echo cancellation
- Verify End-to-End Network Performance and Provisioning
+ Measure network delay
+ Measure jitter buffer performance
+ Verify codec type
+ Measure call completion time (post dial delay)
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